About Votre Vu


Votre Vu Customer Care
500 Wall Street
Glendale Heights, IL 60139

Phone: 847-805-4123
Business Hours: Monday thru Friday 8:30 - 5:30 CST

A privately held American company specializing in luxury French skin care, Votre Vu was launched in the United States on January 29, 2009. In 2012, Votre Vu expanded its beauty line to include custom-blended cosmetics.

Votre Vu’s skin care is handcrafted at a family owned laboratory that has been producing award-winning formulations for more than 80 years. Likewise, Votre Vu’s professional-grade color line is custom blended with integrity and unparalled ingredients by some of the world’s best naturally based cosmetic formulators in the U.S. and Europe.

Our Commitment

Votre Vu is committed to creating a collection of exceptional products for skin, hair and body, each handcrafted in small batches in our laboratory just outside Paris. The founders of our lab have been quietly researching the highest quality plant-based ingredients for over 80 years, passing along this invaluable treasury of knowledge down through three generations.

Sourcing only the finest and most robust ingredients, our laboratory selects from among the lush French regions where each element is grown and cultivated to become its finest and most powerful specimen. From this select harvest, our highly educated and certified researchers, scientists and craftsmen custom create each formulation utilizing their vast knowledge of power boosting and complimentary botanical pairings.

Our formulations make careful and productive use of non-botanical elements, such as proven safe and effective antioxidants. The exquisite scents, for which Votre Vu is renowned, are a supplementary treat blossoming from the essential elements of each luscious formulation. By strictly holding true to the methods of traditional French production, our professional-grade skin care is highly controlled for safety, quality, consistency and efficacy.

Clinical trials in France, International Awards of Merit for proven results and excellence in formulation, along with enthusiastic accolades from health- and wellness-minded customers, confirm that Votre Vu has created a new option for looking and feeling better each day.

Our goal is to inspire, empower, educate and provide beneficial solutions daily without ever losing our Joie de Vivre! Side effects may vary… but if you feel good inside and out, smell great and have enhanced your look and outlook, well then, we have done what we have set our minds to do.

Votre Vu values all positive actions undertaken with intellectual energy and vision, sprinkled with joviality. We promise to make every product with the same attention to detail that we believe should be applied to the essentials of life—taking into consideration the needs of your skin, the specifics of your environment, and offering the opportunity to make your life more fulfilled at every level. We advocate the use of our products as part of a balanced life that also includes a healthy diet, sensible exercise, and a sense of whimsy.

About Our Products

BEST REGARDS is for normal to dry skin; ATTENTIVE is for sensitive skin; PEAU ÉQUILIBRÉE is for oily skin and FULL BENEFITS is for mature skin. Keep in mind that skin type can vary with diet, time of the month and seasons. Many customers choose items from more than one line and vary their regimen according to their skin’s current state of being.

No, none of our products are tested on animals.

Votre Vu’s professional-grade skin care is formulated of the finest marine and botanical elements by a family of artisans who have been perfecting the science of naturally-based skin care formulations for nearly a century. Votre Vu products boast high percentages of mindfully harvested and effective power ingredients.

With a foundation in skin care, we sought to develop a color line that was kind to the complexion as well. So when we launched our French Accents face basics, we looked to the leading naturally based cosmetic formulas in Europe and the United States to custom blend our makeup with integrity and superlative ingredients like essential oils, botanicals, vitamins, minerals and French kaolin clay that nourish and protect your skin while also enhancing its appearance.

At Votre Vu, we are proud of our high-quality ingredients and fully disclose a complete list of ingredients for every product. To find an ingredient listing online, go to the SHOP section, select a product, and click on INGREDIENTS [+]. Ingredients are also listed on outside product packaging or on the accompanying informational insert.

We searched to find the premier producers of each ingredient and only the very finest make it into our finished goods. Because our ingredients are natural, many ingredients are native to certain regions – and we look to where these elements grow the most robust and effective. Conditions like climate and soil composition are critically important to producing the premium quality we demand.

The shelf life of Votre Vu products varies among items depending upon ingredients. Because our products are naturally based, most last from 6 months to 1 year. To find the shelf life of an item you purchased, consult the product insert or product listing on our website for the Period After Opening (PAO) symbol represented by an “open jar” icon. The numerals 12M indicates a shelf life of 12 months after opening; 9M indicates a shelf life of 9 months, and so on.

The volume declaration indicates that the product has been filled in accordance with the average system of measurement used in the European Union (EU). The After Opening (open jar) symbol notes the recommended number of months within which the product should be used after being opened, provided the product is stored under normal conditions and not exposed to extreme temperatures. For example, 12M means that you should replace this product within 12 months of opening.

The restorative collagen blended into our skin care formulations is cultivated from bountiful marine algae.

If you have an adverse reaction to any products, discontinue use immediately. If irritation persists, contact your physician.

About Your Order

Orders are typically processed and shipped within 1-2 business days. Once shipped, most orders will arrive at their destination within 4-5 business days in the contiguous United States. Orders shipped to Alaska and Hawaii take longer to arrive.

Visa, MasterCard, Discover, American Express, and PayPal.

Enjoy free shipping on orders over $50 and free returns for 30 days. (Not valid during promotion periods.)

Your credit card is charged at the time the order is placed.

We have in place certain physical, electronic, contractual and managerial safeguards to protect the security and privacy of your personal information, including credit card information. When you enter your personal information on our websites, we use Secure Sockets Layer (SSL) technology to protect your information as it is transmitted, and all credit card information is encrypted. In addition, you may take steps to help ensure the security of your transaction.

First, make sure you are accessing our secure server before you submit personal financial information. To verify that SSL is active, look at the lower left-hand corner of your browser for an unbroken key or a closed lock symbol (depending upon your browser). To double-check for security, look at the URL (address) displayed in your browser. If you have accessed a secure server, the first characters of the address in that line should change from "http" to "https."

At this time we are only able to ship to addresses within the contiguous United States, Alaska, Hawaii and Puerto Rico.